Terms & Conditions
Internet Terms and Conditions for the sale of Gift Certifcates to Consumers
1.1 Definitions. In these Conditions the following definitions shall apply:
Conditions: these terms and conditions which apply to the sale and purchase
of Gift Certifciates as amended from time to time.
Scully: Scully Cooks Limited, a company registered in England and Wales
with company number 10494872 whose registered office is at 2-4 Packhorse
Road, Gerrards Cross, Buckinghamshire, England, SL9 7QE
Order: your order for a Gift Certificate made via the Website.
Product: the experience or service to be provided by us to which the Gift
Certificate relates, and the provision of which will be covered by our main
terms and conditions.
Gift Certificate: a Gift Certificate for a Product available for purchase
via the Website, or in the restaurant Scully St James’s situated at 4 St
James’s Market, London SW1Y 4AH, by you.
We: the supplier of the Gift Certificate to you.
Website: the website from which you can purchase a Gift Certificate.
You: the person who purchases a Gift Certificate from the Website.
1.2 Construction. In these Conditions, the following rules apply:
(a) a person includes a natural person, corporate or unincorporated body
(whether or not having separate legal personality);
(b) unless the context requires otherwise, words in the singular shall
include the plural and in the plural shall include the singular;
(c) a reference to “our”, or “us” or any other word imparting a similar
meaning shall be referring to “we”, and similarly a reference to “your”
shall be referring to “you”.
2. The Contract
2.1 These are the Conditions on which we supply Gift Certificates to you.
These Conditions should be read in conjunction with our main terms and
conditions which can be found on our website. Where the provisions of our
main terms and conditions conflict with the provisions of these Conditions,
in relation to the sale and purchase of Gift Certificates only, these
Conditions will prevail.
2.2 Please read these Conditions carefully before you submit your Order for
a Gift Certificate to us. These Conditions tell you who we are, how we will
provide the Gift Certificate to you, how you can redeem the Gift
Certificate, how you and we may change or end the contract, what to do if
there is a problem and other important information.
3. Information about us and how to contact us
3.1 We are Scully Cooks Ltd a company registered in England and Wales with
company registration number 10494872. Our registered office is at Scully
Cooks Ltd Limited, 2-4 Packhorse Road, Gerrards Cross, Buckinghamshire,
England, SL9 7QE
3.2 You can contact us by telephoning our customer service team at or by
writing to us at email@example.com or by telephone on +44
(0)20 3911 6840
3.3 If we have to contact you we will do so by telephone or by writing to
you at the email address or postal address you provided to us in your
3.4 When we use the words “writing” or “written” in these terms, this
4. Your Order
4.1 Our acceptance of your Order will take place when you receive an email
confirming your Order, at which point the contract will come into existence
between you and us.
4.2 If we are unable to accept your order you will be notified that the
transaction has failed.
4.3 We will assign an order number to your Order and tell you what it is
when we accept your order. It will help us if you can state the order
number whenever you contact us about your Order.
5. Our products
5.1 The images of the Product on the Website are for illustrative purposes
6. Your rights to make changes
If you wish to make a change to your Order please contact us. We will let
you know if the change is possible. If it is possible we will let you know
about any changes to the price of your Order or anything else which may be
relevant as a result of your requested change and ask you to confirm
whether you wish to go ahead with the change. If we cannot make the change
or the consequences of making the change are unacceptable to you, you may
want to end the contract (see clause 11).
7. Our rights to make changes
7.1 We may change or stop providing the Product:
(a) to reflect changes in relevant laws and regulatory requirements; or
to reflect changes to the Products we offer.
(b) We will notify you of any such changes and will explain the consequence
of those changes on your ability to redeem your Gift Certificate.
8. Delivery of the Gift Certificate
8.1 Any costs of packaging and delivery will be as displayed to you prior
to you purchasing the Gift Certificate.
8.2 The delivery of the Gift Certificate will be immediately, by email,
after completion of the order.
9. Validity and redemption of a Gift Certificate
9.1 A Gift Certificate is valid for one calendar year from the date of
10.2 The Gift Certificate will detail the specific terms and conditions
relating to the Gift Certificate which apply in addition to these
Conditions and our main terms and conditions.
10.3 The Gift Certificate will detail how it can be redeemed. You are
advised to contact us in order to arrange a date and time to enjoy the
Product, and any such date and time shall be subject to availability.
11. Your rights to a refund
11.1 You have 7 days from the date of the confirmation email which will be
sent to you in accordance with clause 4.1 to change your mind and cancel
your Order which will end the contract.
11.2 To cancel your Order, please let us know by doing one of the
(a) By Phone. Contact customer services on the number provided in clause
3.2. Please provide your name, home address, details of the order and,
where available, your phone number and email address.
(b) By email to firstname.lastname@example.org.
11.3 If you cancel your Order for any reason after the Gift Certificate has
been dispatched to you or you have received it, the Gift Certificate code
will be voided so that it cannot be redeemed.
11.4 If you or we cancel your Order and you are eligible for a refund, we
will refund you the price you paid for the Gift Certificate,by the method
you used for payment.
11.5 We will make any refunds due to you as soon as possible, and in all
cases refunds will be made within 14 days of the date on which we receive
notification from you in accordance with clause 11.2 of your wish to cancel
11.6 If you have redeemed your Gift Certificate you will not be entitled to
cancel your Order or receive a refund as we will have fulfilled our
obligations in supplying the Product to you.
12. Price and payment
12.1 The price of the Gift Certificate (which includes VAT) is chosen by
you, but cannot be less than £50, when you place your Order.
12.2 You must pay for the Gift Certificate at the time you place your
12.3 “SCULLY COOKS LTD” will appear on your bank or card statement in
relation to the payment of your Order.
13. How we may use your personal information
13.1 We will use the personal information you provide to us:
(a) to process your payment for your Order; and
(b) if you agreed to this during the order process, to give you information
about similar Products that we provide, but you may stop receiving this at
any time by contacting us.
13.2 We will only give your personal information to third parties where we
have your consent to do so or the law either requires or allows us to do
14. Other important terms
14.1 We may transfer our rights and obligations under these terms to
another organisation. You may only transfer your rights or your obligations
under these terms to another person if we agree to this in writing.
14.2 This contract is between you and us. No other person shall have any
rights to enforce any of its terms and no other person shall owe any
obligations under the contract.
14.3 These terms are governed by English law and you can bring legal
proceedings in the English courts.